About THOR® Wallet
THOR® Wallet provides a secure way to store, send, and swap digital assets on the THORChain network. It enables decentralized, cross-chain liquidity and allows users to interact seamlessly with THOR® Exchange, offering high-speed transactions and on-chain transparency.
Logging In and Connecting Wallets
To log in, use the THOR.com Login page. Connect supported wallets like MetaMask or Ledger. Ensure the wallet is unlocked, connected to the correct network, and authorize the session. Enable 2FA if using a hosted account for enhanced security.
Troubleshooting Login Issues
If you encounter THOR Login not working or cannot connect your wallet, follow these steps:
- Verify you are on the official domain: https://thor.com.
- Clear browser cache and disable interfering extensions.
- Update your browser and wallet extension.
- Try reconnecting on another device or browser.
- Disable VPN if it interferes with wallet connection.
Account Recovery & 2FA Reset
If unable to login THOR®, recover non-custodial wallets with your seed phrase or backup file. For hosted accounts, follow the THOR Help Center procedures for 2FA reset or account recovery.
Error Connecting Account & App Issues
Errors like "Error Connecting THOR Account" or "THOR App not Working" may arise from outdated apps, network problems, or wallet permission issues. Reauthorize wallets, update applications, or reinstall the THOR® App. Wallet verification errors may be due to network misconfiguration or insufficient token approval.
Help & Support
Official support is available via the THOR Help Center for troubleshooting, guides, and security best practices. Never share private keys or seed phrases with unverified sources.
How do I reset 2FA on THOR®?
Reset via account settings or follow the Help Center flow with verification.
Why is my THOR® Login not working?
Ensure correct wallet connection, unlocked wallet, updated software, and proper network selection.
How do I recover my THOR® account?
Non-custodial wallets use seed phrase recovery. Hosted accounts follow Help Center verification instructions.
Why do I see "error decline" on THOR®?
Check wallet balance, token approvals, and correct network connection before retrying.
Can I use hardware wallets with THOR®?
Yes, Ledger and other supported devices can securely connect for transactions.
Where can I get official THOR® support?
Visit THOR Help Center for troubleshooting guides, account recovery, and FAQs.